Home Gen 1 or Gen 2 Selector Page ST-700 Gen 1 Support Resources
Training & Technical Support Resources

Support@recordexusa.com     888-712-0278

SimplicityTouch ST-700 Gen 3 User Resources Owner’s Manual for SimplicityTouch  (with intro to XPress and bundled apps) XPress 2.3+ Training Videos SimplicityTouch ST-700 Gen 3 Admin & Support Resources

Document Title & Download Link

Purpose

ST-700-Gen3-Technical-Resource-Guide.pdf

Technical resource guide with instructions for firmware installation/update, network connectivity, and basic troubleshooting guide.

CAUTION!!!  This is for Gen3 Panel ONLY.

ST-700-Gen3-FW-2016-09-18.zip

Firmware release: 160908
For SimplicityTouch IFP 70” Gen3

ST-700-APKS-012916.zip

Package of APKs for reinstalling applications on SimplicityTouch in the event of a firmware update or panel reset to factory defaults.

ST-700-Fix-Chrome-Touch-Events.012916.pdf

Some chrome browser installations will not properly handle touch events. If touch is not working inside chrome browser follow this guide to fix this issue.

Enable Aero Transparency on Windows (YouTube link)

If the user is unable to use XPress in transparent mode it is likely due to aero themes being disabled in Windows.  This video will show you how to enable aero themes.

RS-232 Control Commands for SimplicityTouch IFP

If the user is unable to use XPress in transparent mode it is likely due to aero themes being disabled in Windows.  This video will show you how to enable aero themes.

XDiag Recordex - How To (PDF)

XDiag is a diagnostics tool that can help resolve hard to figure out tech issues related to Recordex interactive classroom products.

XPress Diagnostic - How To (Video)

XPress Diagnostic is a simple diagnostic reporting tool built into XPress that can help tech support figure out hard to resolve issues related to XPress.

SimplicityTouch Software & Driver Downloads

Document/File Name

Purpose

OS X TouchScreen Driver for SimplicityTouch

video to show installation steps
video to show how to calibrate OS X touch

Driver to enable touch functionality on Mac OS X computers.  (NOTE: There is not driver required for Windows or Chrome OS)

XPress Download

XPress Annotation & Whiteboard Software for OS X, Windows and Android.

© Copyright 2017.  Recordex USA, Inc.  All rights reserved. OS X is a registered trademark of Apple, Inc.   Windows is a registered trademark of Microsoft Corporation.